![]() ![]() you can customize the look and feel, a walkthrough on how to enable the knowledge feature in service cloud lightning. a walkthrough on how to customize the page layouts for your knowledge record types. a walkthrough on how to create knowledge articles in service cloud lightning. This video will show you the differences between classic and lightning knowledge, as well as the capabilities of the lightning learn more at salesforce spring19. How To Plan Your Lightning Knowledge Transition In Service Cloud Most of us receive good lots of Beautiful about How To Plan Your Lightning Knowledge Transition In Service Cloud beautiful photo but we all only exhibit this about that any of us imagine would be the ideal about. This is a summary of images How To Plan Your Lightning Knowledge Transition In Service Cloud best By just using symbols you possibly can 1 Article into as much completely readers friendly editions as you may like that we notify in addition to display Creating articles is a lot of fun to you personally. in this video, we will review: all components. Help your customers and agents find answers they are searching for faster with salesforce lightning knowledge. professional gaming & can build a career in it. Creating a local server from a public address. set up and configure lightning knowledge. build the momentum by configuring page layouts, record types, and processes. enable lightning knowledge, choose article authors, and make a few data category groups. Of your public site, or integrated into a public customer experience cloud site, your knowledge base is an extension of your service website. ![]() Prepare For The Transition To Lightning Experience Unit Salesforce route work to the right agent for the job and get a complete view of your contact center. if you still have users that aren’t in lightning yet then they will lose access to knowledge articles. as a result, lightning knowledge isn’t accessible via classic. knowledge changes in the lightning experience. Before embarking on the lightning knowledge transition, you want to make sure your org and your users are ready for the move. give agents the right information, at the right time, and in the right format to close cases. Enhance service cloud with lightning knowledge. How to: service cloud: plan your lightning knowledge transition help. participation by a business leader familiar with your business processes.a service leader who is engaged and committed to a successful outcome.knowledge is set up in salesforce classic and looking to transition to lightning.Lightning Migration Of Knowledge Articles Popcornapps ![]()
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